Terms & Conditions

Full payment for your tour will be made, in full, at the time of your online booking and constitutes your acceptance of our Terms & Conditions. Upon arrival, a copy of your credit card will be required to facilitate any incidentals. Guests are financially liable for any damage, breakages or losses to the property furniture or fittings and any damage must be reported to the Manager immediately. This will authorise management to debit your card to recover the cost of re-mediation of any of the above.

Your Credit Card will be debited without prior notice.

Liability

At no time, and under no circumstances, shall ‘RussellBrooke’, including their partners, employees and/or contractors, be liable for any injury, death, loss, claim, damage, Act of God, accident, delay or any special exemplary, punitive, incidental or consequential damage of any kind in relation to your visit to RussellBrooke.

Payment Policy

All accommodation will be charged in Australian dollars and includes Goods and Services Tax (GST) and will be paid at time of your online booking. A $100 debit be taken from your credit card upon your arrival, to cover any incidentals; payment will be reversed once your stay with RussellBrooke has concluded.

Payments Online

We accept Visa, Mastercard, Diners Card* and American Express*:
(*Diners & American Express is accepted for an additional service fee).

Cancellation Policy

A minimum of 7 days prior notice to your scheduled check-in time must be given for all reservation cancellations prior to your scheduled check-in time to receive a full refund. 
In the event you fail to provide 7 days’ notice, but contact us prior to your scheduled check in time, you will be charged the full amount of your stay.

If you do not contact us to cancel your reservation, we will assume you still want the room, but are late checking in and will continue to hold it until the end of your scheduled reservation, therefore no refund will be issued.

Any Gift Certificates will be forfeited for non-arrival.

Location

RussellBrooke is located 46km from Albury and 37km from Wangaratta. The nearest airport is Albury Airport which is located 50 km away.